MEDRA · Marketing & Patient CRM
Smart marketing and patient relationship management
See the real return of every campaign — from first inquiry to booking, visit and follow-up — in one system built for medical centers.
Where centers lose opportunities
- Inquiries arrive via WhatsApp and social media and aren’t followed through to booking.
- No one knows which campaign brought which patient.
- Missed appointments go unfollowed, and patients don’t return for reviews.
The patient journey in MEDRA
- 1
Ad: the patient arrives from Google, Snapchat or Instagram, and the source is recorded.
- 2
Inquiry: messages land in a unified inbox, answered by the AI assistant or staff.
- 3
Booking & visit: the appointment is confirmed, reminders are sent and attendance is recorded.
- 4
Follow-up: post-visit messages, missed-appointment follow-up and re-engagement campaigns.
What’s included
Inquiry management
Clear stages from new inquiry to confirmed booking.
Source attribution
Every booking linked to the campaign and channel it came from.
Appointments & reminders
Scheduling, confirmation, automated reminders and a waiting list.
WhatsApp communication
Designed to work with the WhatsApp Business API once the official account is set up.
Segments & campaigns
Segments based on consent and contact data — not health data.
Conversion dashboard
Analytics by channel, campaign, branch and doctor.
Interactive demo
Try the interactive demo
- Google Ads
- Inquiry
- Reception
- Booking
- Visit
- Follow-up
Bookings by source
Inquiry pipeline Tap a card to move it to the next stage
New 0
Contacted 0
Booked 0
Attended 0
Who is it for?
- Multi-branch medical complexes
- Dental, dermatology & aesthetic clinics
- Centers investing in advertising
- Private medical groups
Marketing & Patient CRM
Questions about this solution
Chat with us on WhatsAppDoes it integrate with WhatsApp?
The system is designed to work with the official WhatsApp Business API, which requires setting up a business account under Meta’s policies.
Is health data used in marketing campaigns?
No. Marketing segments rely on contact data and consent; health data is not used to target patients.
Can I see each branch’s performance?
Yes. Reports can be filtered by branch, doctor, source and period.
Book your demo
Request a demo of this solution
Book a live demo and see how the MEDRA ecosystem fits your medical center’s needs.
- A live demo tailored to your center
- No commitment
- We reply within business days
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