MEDRA · Marketing & Patient CRM

Smart marketing and patient relationship management

See the real return of every campaign — from first inquiry to booking, visit and follow-up — in one system built for medical centers.

Where centers lose opportunities

  • Inquiries arrive via WhatsApp and social media and aren’t followed through to booking.
  • No one knows which campaign brought which patient.
  • Missed appointments go unfollowed, and patients don’t return for reviews.

The patient journey in MEDRA

  1. 1

    Ad: the patient arrives from Google, Snapchat or Instagram, and the source is recorded.

  2. 2

    Inquiry: messages land in a unified inbox, answered by the AI assistant or staff.

  3. 3

    Booking & visit: the appointment is confirmed, reminders are sent and attendance is recorded.

  4. 4

    Follow-up: post-visit messages, missed-appointment follow-up and re-engagement campaigns.

What’s included

  • Inquiry management

    Clear stages from new inquiry to confirmed booking.

  • Source attribution

    Every booking linked to the campaign and channel it came from.

  • Appointments & reminders

    Scheduling, confirmation, automated reminders and a waiting list.

  • WhatsApp communication

    Designed to work with the WhatsApp Business API once the official account is set up.

  • Segments & campaigns

    Segments based on consent and contact data — not health data.

  • Conversion dashboard

    Analytics by channel, campaign, branch and doctor.

Interactive demo

Try the interactive demo

MEDRA CRMLast 30 days · fictional data
  1. Google Ads
  2. Inquiry
  3. Reception
  4. Booking
  5. Visit
  6. Follow-up
Inquiries this month0
Confirmed bookings0
Missed appts followed up0
Reminders sent0

Bookings by source

Google Ads38%
Snapchat22%
Instagram17%
WhatsApp15%
Referral8%

Inquiry pipeline Tap a card to move it to the next stage

New 0

Contacted 0

Booked 0

Attended 0

Who is it for?

  • Multi-branch medical complexes
  • Dental, dermatology & aesthetic clinics
  • Centers investing in advertising
  • Private medical groups

Marketing & Patient CRM

Questions about this solution

Chat with us on WhatsApp

Does it integrate with WhatsApp?

The system is designed to work with the official WhatsApp Business API, which requires setting up a business account under Meta’s policies.

Is health data used in marketing campaigns?

No. Marketing segments rely on contact data and consent; health data is not used to target patients.

Can I see each branch’s performance?

Yes. Reports can be filtered by branch, doctor, source and period.

Book your demo

Request a demo of this solution

Book a live demo and see how the MEDRA ecosystem fits your medical center’s needs.

  • A live demo tailored to your center
  • No commitment
  • We reply within business days

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Please do not send any medical or patient data through this form.

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